When it comes to finding a reliable and professional cleaning company for your business, you can choose from – a family-owned business or a corporate business.
Family-owned businesses have been around for centuries and have always been known for their personal touch and high level of customer service, and they continue to be one of the most successful business models in the world. Corporate cleaning organizations on the other hand are often relatively new and tend to be more about the bottom line – profit margins and shareholder value.
In this post, we will take a look at the advantages and benefits of working with a well-established, professional family-owned vs corporate company.
Family-owned business VS corporate advantages and disadvantages
One of the biggest advantages of working with a family-owned business is that you can be assured of quality service. Family businesses are typically built on a foundation of trust, integrity, and hard work, they know that in order to keep their clients happy they need to provide an excellent service and high-quality clean every single time they visit a client’s premises.
This means that when you partner with a family-owned company, you can rest assured knowing that they will always go the extra mile to ensure your satisfaction. However, this can’t always be said for larger corporate cleaning companies as they often struggle with too many clients and not enough staff to meet the demand. This can often lead to a decline in the quality of their service.
Quicker Response Times:
Family-owned businesses are typically much more responsive to their clients. Because they are not bogged down by bureaucracy, they can often make decisions much quicker and be more flexible when it comes to meeting your needs. This means that you won’t have to wait weeks or even months for things to get done – Family-owned businesses will get the job done quickly and efficiently.
The Personal Touch:
Family-owned businesses often have a much more personal touch. Because they are not anonymous entities, you will actually get to know the people who are cleaning your office or facility. This can make a big difference in terms of customer service and overall satisfaction. When you partner with a family-owned business, you can be sure that you’ll be treated like a valued member of their extended family.
Experienced and Valued Staff:
Family-owned businesses also tend to have a much lower staff turnover, as their employees are much more valued than if they are part of a large corporation. This in turn also ensures that the staff are much more experienced and will do a better job for their clients and have a vested interest in doing an excellent job for the company that employs them as they feel valued.
There’s nothing worse than expecting a cleaning company to turn up at an agreed time and then they don’t show. This tends to happen with larger corporate cleaning companies as they take on too many clients and don’t have the staff available to fulfill the client’s needs. However, with a family-owned business, reliability is everything to them! At the end of the day, they can afford to have a bad reputation for not turning up when agreed. Family-owned businesses go out of their way to ensure they fulfill their clients’ needs and are always on time!
Family-owned businesses are also much more flexible when it comes to their client’s needs. If a client requests a specific type of cleaning product to be used or asks for something out of the ordinary to be done, they will do their utmost to ensure that this is done without any hesitation. On the other hand, large corporate cleaning companies tend to have set ways of doing things and are not as willing to be flexible for their clients.
These are just some of the advantages and benefits of working with an established family-owned business as opposed to a large corporate organization. If you are looking for a reliable, professional, and responsive commercial cleaning company, offering quality service, quick turnaround times and a personal touch, then partnering with a family-owned business is the way to go! You won’t be disappointed!
A-1 Cleaning – The Ultimate Family-Owned Cleaning Company
At A-1 Cleaning, we have been established for nearly four decades and our family owned and run business currently spans two generations and numerous family members. Our clients and staff are the core of our business, and we never forget that!
We provide facility solutions to hundreds of clients and service millions of square feet of space on a daily basis. As a family-owned and operated business, we have the experience and expertise to service the needs of national and local businesses in a variety of industries.
Our responsiveness to customer requests, quality cleaning, and cost-effectiveness is what sets us aside from our competition.
Contact us today for a free consultation and to find out more about our bespoke and extensive services. We would be more than happy to discuss your specific needs and tailor a solution just for you.